Legal

Privacy Policy

Effective Date:

Service Booster ("Service Booster," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit servicebooster.com (the "Site"), contact us, or use our services; how we use and share it; and the choices you have. Our Cookie Policy explains cookies and similar technologies in more detail.

1. Who we are

Service Booster is a digital marketing agency for local service businesses. We provide website design, search engine optimization (SEO) and lead generation, AI phone, web-chat and SMS agents, marketing automation, CRM setup, paid advertising management, and growth consulting. You can reach us through our contact page or by email at hello@servicebooster.com.

2. Information we collect

Information you provide

When you fill out a form, request a free audit, sign up for a plan, book a call, or contact us, we collect what you provide, typically:

  • Contact details such as your name, business name, email address, and phone number
  • Information you share in a form, audit request, or message, for example your website URL, industry, biggest challenges, goals, and the best time to reach you
  • Appointment details you enter when you book a call through our scheduler
  • For the 10×100 Challenge and our share tools: your name and email, your referral code, and (if you nominate a business) the business name and contact details you give us and why you nominated it
  • Any other details you choose to send us by email, phone, or text

Information collected automatically

  • Technical data: IP address, browser and device type, operating system, and the pages you request, processed by our hosting provider to deliver and secure the Site
  • Referral data: when you submit a form we record the page you were on and, if you arrived through a referral link, the referral code in that link, so we can credit the person who referred you
  • Form security data: the contents of form submissions are checked by an automated spam filter (see Section 6)
  • Information from cookies and similar technologies (see Section 7)

We do not currently run analytics services (such as Google Analytics) or advertising pixels on the Site. If we add them, we will update this policy and our Cookie Policy and ask for your consent first.

Information from others

If someone nominates your business for the 10×100 Challenge or refers you with a referral link, we receive the information they provide about you or your business.

3. How we use your information

  • Respond to your inquiries, deliver your free audit, and provide our services
  • Contact you by phone, email, or text message about your request and our offerings
  • Schedule and hold consultations you book
  • Track referrals and challenge nominations, and credit referrers
  • Operate, secure, and improve the Site, including blocking spam and fraud
  • Comply with legal obligations and protect against fraud or misuse

We do not use automated decision-making that produces legal or similarly significant effects.

4. SMS and text message consent

When you provide your phone number through a form or otherwise opt in, you consent to receive calls and text messages from us related to your request, including follow-up and appointment messages. Message and data rates may apply, and message frequency may vary.

You can opt out of text messages at any time by replying STOP to any message from us. Reply HELP for assistance. Opting out of texts will not remove you from other communications you have requested. We do not sell or share your mobile phone number or SMS consent with third parties for their own marketing purposes.

Consent to receive text messages is not a condition of purchase. We do not share mobile numbers or SMS opt-in data with third parties or affiliates for their marketing or promotional purposes.

5. Email communications

If you sign up for our tips, updates, or newsletter, we will send you marketing emails. Every marketing email includes an unsubscribe link, and you can opt out at any time. We may still send you non-marketing messages necessary to respond to your requests or provide a service you asked for.

6. How we share information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only with:

  • Service providers who help us run our business and the Site, under terms that limit their use of your data to serving us (listed below)
  • Legal and safety: when required by law, subpoena, or to protect rights and safety
  • Business transfers: as part of a merger, acquisition, or sale of assets

Third-party services we use

ServiceWhat it does for usPrivacy policy
CloudflareHosts the Site, runs our form endpoint, and protects the Site from attackscloudflare.com/privacypolicy
GoHighLevel (LeadConnector)Our customer relationship management (CRM), forms, and automated messaging platform, form submissions are sent here, and our texts and emails to you are sent from heregohighlevel.com/privacy-policy
Spam filter (ISC Media "spam-shield")Scores form submissions for spam on our server. Submissions flagged as spam are held for up to 30 days for review instead of being delivered, then deleted automaticallyNot applicable
CalendlyThe scheduler on our Book a Call page (Functional; loads only if you allow it)calendly.com/privacy
Google FontsSupplies the Site's fonts; your browser requests them from Google, which receives your IP addresspolicies.google.com/privacy

7. Cookies and tracking technologies

We use a small number of cookies and similar technologies, grouped into Strictly Necessary and Functional categories. Functional features (our online scheduler and remembering a referral code) are on unless you turn them off. You can change your choice at any time with the link at the bottom of every page. We honor Global Privacy Control signals as an opt-out of marketing cookies. Full details, including every cookie and how long it lasts, are in our Cookie Policy.

8. Data retention

We keep your information for as long as needed to provide our services, fulfill the purposes described in this policy, and meet our legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it. Form submissions flagged as spam are held for up to 30 days and then deleted automatically.

9. Your rights and choices

Depending on where you live, you may have the right to:

  • Know and access the personal information we hold about you
  • Correct inaccurate information
  • Delete your information
  • Get a copy in a portable format
  • Opt out of targeted advertising, sale of personal information, or profiling
  • Not be discriminated against for exercising these rights

You can also unsubscribe from emails using the link in any email, reply STOP to texts, and change cookie choices with Cookie Settings. To make a request, contact us using the details below. We will verify your request and respond within 45 days. If we decline, you may appeal by replying to our decision, and we will respond to the appeal within 60 days. You may use an authorized agent.

10. Data security

We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted (HTTPS) connections. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children's privacy

Our website and services are intended for business owners and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.

12. Links to other sites

The Site links to other websites (for example social media, client websites, and the platforms we work with). Their privacy practices are their own; please review their policies.

13. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Significant changes will be highlighted on the Site.

14. Contact us

If you have questions about this Privacy Policy or how we handle your information, please reach out:

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